Terms & Conditions
Welcome to Disha Chikki. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
- Introduction
These Terms & Conditions govern your use of Disha Chikki’s products and services, including our online presence and e-commerce platforms. By purchasing our products, you agree to these terms.
- Product Information
All product descriptions, images, and specifications are provided for general information purposes.
Our flagship products, including Chikki, Paan, Mukhwas, and Ladoo, are crafted with the highest quality ingredients and utmost care to ensure customer satisfaction.
- Purchasing & Delivery
Products can be purchased through major e-commerce platforms like Amazon, Flipkart, Meesho, Instamart, and Bigbasket.
Delivery timelines and policies are governed by the respective e-commerce platforms. Disha Chikki is not liable for delays or issues arising during the delivery process.
- Refunds & Returns
Refunds or returns are subject to the policies of the platform from which the purchase was made.
For issues related to product quality, customers are encouraged to contact the respective platform or our support team for resolution.
- Intellectual Property
All content, logos, designs, and trademarks associated with the Disha brand are the property of Disha Chikki and its founders. Reproduction, duplication, or unauthorized use is prohibited.
- Customer Responsibilities
Ensure that the products are stored in the recommended conditions for freshness and quality.
Consumption of products is at the customer’s own discretion, particularly for those with allergies or dietary restrictions.
- Limitation of Liability
Disha Chikki is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
All products are manufactured with strict quality controls, and any concerns regarding product safety should be reported immediately.
- Privacy Policy
Customer information collected during the purchase process is handled in accordance with the privacy policies of the respective e-commerce platforms. Disha Chikki does not directly store or share customer data without consent.
- Changes to Terms
Disha Chikki reserves the right to update or modify these terms and conditions at any time. Customers are advised to review the terms periodically.
- Governing Law
These terms and conditions are governed by the laws of India. Any disputes arising from the use of our products or services will be resolved under the jurisdiction of the Indian courts.
By engaging with Disha Chikki, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.
For further inquiries or support, feel free to contact our customer service team.
